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Fees and Charges

NDIS Funding Fees & Charges as of 01/07/2023

Core Supports - Service Planning and Support Fees

  • Service Establishment fee – For service users requiring 20 hours/month of service – $654.70 – 04_049_0125_1_1

  • Support Planning – Support Planning, Meetings, Reviews, Assessments, Provider Travel – $66.45/Hour – 04_104_0125_6_1T (Core) CB – Service Item

  • Non-Face to Face Services – Documentation and Communication – $66.45/Hour – 04_104_125_6_1T (Core)
    CB 
    – Service Item

  • Reporting – 2 Hours of base service rate – $66.45/Hour – 04_104_125_6_1T (Core)

  • Transport – Participant travel for support – $1.20/km

Core Supports - Community Based – TTP Fees

Minimum of 2 hours service engagement.

  • Monday – Friday (Day) 6.00am – 8.00pm – $66.45/Hour – 04_104_0125_6_1_T

  • Monday – Friday (Evening) 8.00pm – 6.00am $73.21/Hour – 04_103_0125_6_1_T

  • All day Saturday – $93.50/Hour – 04_105_0125_6_1_T

  • All Day Sunday – $120.56/Hour – 04_106_0125_6_1_T

  • Public Holidays – $147.62/Hour – 04_102_0125_6_1_T

  • Core – Activity Based Transport – $0.97/km – 04_590_0125_6_1

  • Provider Travel – Non-Labour Costs – $0.97/km – 04_799_0125_6_1

  • Shadow Shifts – Up to 6 hours – $66.45 – 04_104_0125_6_1T

  • Cancellation/No Show fee – 100% of service rate if less than 7 days notice.

Capacity Building - Community Based - Fees

Services provided Monday – Friday 8.00am – 6.00pm.

  • CB – Increased Social and Community Participation (Assistance in coordinating or managing life stages, transitions and supports, includes Mentoring, peer support and skill Development) – $74.63/Hour – 09_006_0106_6_3

  • Support Planning (Meetings, Reviews, Assessments, Provider Travel) – $74.63/Hour – 09_006_0106_6_3

  • Non–Face-to-Face (Documentation, Communication, Report writing) – $74.63/Hour – 09_006_0106_6_3

  • CB – Activity Based Transport Individual Skill Development and Training (Transporting participants to an activity) – $0.97/km – 09_590_0106_6_3

  • Provider Travel – Non-Labour Costs (Parking and running cost of provider vehicle) – $0.97/km – 09_799_0106_6_3

  • Cancellation/No Show fee – 100% of service rate if less than 7 days notice – 09_006_0106_6_3

 

Capacity Building - Community Based - Fees

Services provided Monday – Friday 8.00am – 6.00pm.

  • CB – Increased Social and Community Participation (Individual Skill Development and Training) – $74.63/Hour – 09_009_0117_6_3

  • Support Planning (Meetings, Reviews, Assessments, Provider Travel) – $74.63/Hour – 09_009_0117_6_3

  • Non–Face-to-Face (Documentation, Communication, Report writing) – $74.63/Hour – 09_009_0117_6_3

  • CB – Activity Based Transport Individual Skill Development and Training (Transporting participants to an activity) – $0.97/km – 09_591_0117_6_3

  • Provider Travel – Non-Labour Costs (Parking and running cost of provider vehicle) – $0.97/km – 09_799_0117_6_3

  • Cancellation/No Show fee – 100% of service rate if less than 7 days notice – 09_009_0117_6_3

Capacity Building - Community Based - Fees

Services provided Monday – Friday 8.00am – 6.00pm.

  • Development of Daily Living Skills (Improved Relationships – Social Skill Development) – $74.63/Hour – 11_024_0117_7_3

  • Support Planning (Meetings, Reviews, Assessments, Provider Travel) – $74.63/Hour – 11_024_0117_7_3

  • Non–Face-to-Face (Documentation, Communication, Report writing) – $74.63/Hour – 11_024_0117_7_3

  • Activity Based Transport Individual Development of Daily Living skills (Transporting participants to an activity) – $0.97/km – 11_590_0117_7_3

  • Provider Travel – Non-Labour Costs (Parking and running cost of provider vehicle) – $0.97/km – 11_799_0117_7_3

  • Cancellation/No Show fee – 100% of service rate if less than 7 days notice – 11_024_0117_7_3

Capacity Building - Community Based - Fees

Services provided Monday – Friday 8.00am – 6.00pm.

  • Improved Daily Living Skills (Assistance with decision making, daily planning and budgeting – $65.47/Hour – 15_035_0106_1_3

  • Support Planning (Meetings, Reviews, Assessments, Provider Travel) – $65.47/Hour – 15_035_0106_1_3

  • Non–Face-to-Face (Documentation, Communication, Report writing) – $65.47/Hour – 15_035_0106_1_3

  • Provider Travel – Non-Labour Costs (Parking and running cost of provider vehicle) – $0.97/km – 15_799_0106_1_3

  • Cancellation/No Show fee – 100% of service rate if less than 7 days notice – 15_035_0106_1_3

Capacity Building - Community Based - Fees

Services provided Monday – Friday 8.00am – 6.00pm.

  • Improved Daily Living Skills (Assistance with decision making, daily planning and budgeting – $65.47/Hour – 15_037_0117_1_3

  • Support Planning (Meetings, Reviews, Assessments, Provider Travel) – $65.47/Hour – 15_037_0117_1_3

  • Non–Face-to-Face (Documentation, Communication, Report writing) – $65.47/Hour – 15_037_0117_1_3

  • Provider Travel – Non-Labour Costs (Parking and running cost of provider vehicle) – $0.97/km – 15_799_0106_1_3

  • Cancellation/No Show fee – 100% of service rate if less than 7 days notice – 15_037_0117_1_3

Coordination of Supports - Fees

Services provided Monday – Friday 8.00am – 6.00pm only.

  • CB – Coordination of Supports – Support Coordination (Assistance in Coordinating or managing life stages, transitions and supports) – $100.14/Hour  - 07_002_0106_8_3

  • CB – Coordination of Supports  Supports Connection (Assistance in Coordinating or managing life stages, transitions and supports) – $74.63/Hour  - 07_001_0106_8_3

  • Core – Coordination of Supports Daily Activities – $100.14/Hour  - 01_791_0106_8_3

  • Provider Travel – Non-Labour Costs (Parking and running cost of provider vehicle) – $0.97/km – 07_799_0106_6_3

Capacity Building - Psychosocial Recovery Coaching - Fees

  • Monday – Friday (Day) 6.00am – 8.00pm – $98.30/Hour – 07_101_0106_6_3

  • Monday – Friday (Evening) 8.00pm – 12.00am – $108.31/Hour – 07_102_0106_6_3

  • Monday – Friday (Night) 12.00am – 6.00am – $110.31/Hour – 07_103_0106_6_3

  • All day Saturday – $138.33/Hour – 07_104_0106_6_3

  • All Day Sunday – $178.36/Hour – 07_105_0106_6_3

  • Public Holidays – $218.38/Hour – 07_106_0106_6_3

  • Support Planning (Meetings, Reviews, Assessments, Provider Travel) – $98.30/Hour – 07_101_0106_6_3

  • Non–Face-to-Face (Documentation, Communication, Report writing) – $98.30/Hour – 07_101_0106_6_3

  • CB – Activity Based Transport – $0.97/km – 07_501_0106_6_3

  • Provider Travel – Non-Labour Costs – $0.97/km – 07_799_0106_6_3

  • Report Writing – $98.30/Hour – 07_101_0106_6_3

  • Cancellation/No Show fee – 100% of service rate if less than 7 days notice.

Fees and Charges Explained

Establishment Fee 

If Mix It Up – Live life your way provides a participant with a minimum of 20 hours per month for 3 or more consecutive months of the following supports, then an Establishment fee will be charged.

 

Direct Support and Support Planning 

Hours used to deliver support to you in person (e.g. meetings, support within your home, support to access the community, etc.) as per normal.

 

Shadow Shifts 

If you require that any new worker is introduced to you through a current worker (i.e. a shadow shift  that both workers attend) due to complex medical/behavioural support needs, then up to 6 hours per year can be claimed.

 

Non-Face-To-Face ( indirect work we do in regards to your support)

Is charged for the following activities if it is directly-related to providing your support and they cannot be completed during your direct support hours:

 

  • Phone calls to/from you or your nominee/carer/Guardian in relation to your support

  • Meetings we are required to attend in relation to your support, even if you are not present

  • Time to write a case note about what was achieved/occurred during support.

  • Writing reports for other services/NDIA/internal use (including support plans and handover notes).

  • Completing research on your behalf as requested by you if you prefer we do not do this during direct-support hours.

  • Communication on your behalf – e.g. emails and follow up.

  • Writing and updating your Support Plan due to a change in risk/support strategies – A copy will be provided to you.  

  • Creating visuals or other resources that will be used during your support

  • Discussions between your Lifestyle Companions/ Lifestyle Consultants/ Psychosocial Recovery Coaches/ Support Coordinators/Manager if it is directly in relation to your support (e.g. if your goals/circumstances have changed and how we can support these)
     

You will not be charged for the following activities:

  • Staff training or supervision;

  • pre-engagement visits;

  • developing Service Agreements;

  • entering or amending participant details into system;

  • making participant service time changes;

  • staff / participant travel monitoring and adjustment;

  • ongoing NDIS plan monitoring;

  • completing a quoting tool; and

  • making service bookings and payment claims

Travel Charges

Transport – Direct service

Mileage and travel charges are agreed to as part of individual service agreements.

Travel is charged at $1.20/ km

 

Activity Based Transport

If a Mix It Up – Live life your way employee is required to attend with you, or transport you to, an approved NDIS-funded activity then Mix It Up – Live life your way will charge you separately for the time driving to/from the activity, and the kilometres used in taking you to this activity using your NDIS funding.  

The Activity-based transport items listed in the NDIS Price Guide and Support Catalogue include the following community-based activities:

  • Assistance with social and community participation

  • Improved living arrangements

  • Increased social and community participation

  • Finding and keeping a job

  • Improved relationships

  • Improved learning.

Provider Travel - (Time) 

This is the time it takes for a Mix It Up – Live life your way employee to travel from the office/last visit to your house/location to participate in direct support (up to a maximum of 30 minutes charged at the hourly rate for the applicable support). Capacity Building supports (Support Coordination or Psychosocial Recovery Coaching) will charge a maximum of 30 minutes per trip each way (Maximum 60 minutes return).

As per the NDIS pricing arrangements, in addition to the above travel, providers delivering core and capacity-building supports are permitted to claim for provider travel in respect of a support item can also claim for the time spent travelling from the last participant to their usual place of work.

 

Provider Travel – Non-Labour costs – (Per Km and other Charges)

Charges incurred by Mix It Up – Live life your way in relation to travel that occurs to arrive at your chosen destination for support or service, or during support (for activities that do not relate to NDIS approved activities).  This includes metro ticket purchase, parking costs, or per Km rate ($0.97) for kilometres travelled to arrive at your home for direct support from the office/last visit. This applies to support items as specified in the NDIS Pricing Arrangements and Price Limits.

Note

  • Please note our prices are subject to increase in accordance with adjusted NDIA efficient price. Any increase will not affect service provision as the funding in your plan will be indexed accordingly to allow for the increase in prices. 

  • Mix It Up – Live life your way is a Temporary Transformation Payment Provider. We are compliant with the TTP terms and therefore are entitled to use the TTP support items and price limits.

  • Event / activity costs – Participants are responsible for the entry costs into the event/activity for themselves.

  • Participants are required to pay for their own food, drinks, taxi fares and any other items they wish to purchase.

Last revised 01.07.2023

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