©2019 Mix It Up

ABN 69 391 703 300

Provider No. 4050037874

Live Life Your Way

41 Joycelyn Ave, Surrey Downs SA 5126

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Mix It Up – Live life your way acknowledges that we are meeting on the traditional country of the Kaurna people of the Adelaide Plains.

We recognise and respect their cultural heritage, beliefs and relationship with the land. We acknowledge that they are of continuing importance to the Kaurna people living today.

Design by Nicholas Toffoli

Rights and Responsibilities

Your rights and responsibilities – A Commitment to Service

This charter represents a commitment from Mix It Up – Live life your way to uphold the rights and needs of individuals using our service.

Participants Rights.

  • To be treated with respect and dignity and have your privacy maintained.

  • To be encouraged to make your own decisions and choices and be as independent as possible.

  • To have access to full community participation. 

  • To have a person of your choice as your nominated representative.

  • To have a clearly developed plan of support.

  • To receive the appropriate support that is of high quality.

  • To have your personal information to be maintained in private and confidential manner.

  • To be provided with information about the services policies and procedures

  • To have your human rights protected and upheld.

  • To provide your feedback or complaints without retribution.

Participants Responsibilities.

  • To treat the workers with respect and dignity.

  • To comply with reasonable requests.

  • To be responsible for your own behaviour. 

  • To advise the Lifestyle Consultant of any concerns as soon as possible – Providing a quality service to you is our priority.

  • To advise the Lifestyle Consultant of any health changes or needs prior to the activity or event.

  • To consider having ambulance cover – in case of an emergency.

  • To pay for the cost of entrance into an activity or event for yourself and Lifestyle Companion.

  • To pay your account within 14 days of receiving your invoice.